Privacy Policy

Introduction and Effective Date

This Privacy Policy explains how Dolphin 88 collects, stores, uses, and shares personal information belonging to users of our online casino platform. This policy is effective as of 1 January 2026 and was last updated in 2026. By creating an account or otherwise using the Dolphin 88 website and services, you acknowledge that you have read and understood the practices described below.

Information We Collect

Dolphin 88 collects information you provide directly, such as your name, date of birth, address, email, phone number, payment details, and identity verification documents required for account registration. We also automatically collect technical information including your IP address, device type, browser details, and gameplay activity. Additional information may be gathered from third parties, such as identity verification services or payment providers, to help confirm your eligibility to use our services.

How We Use Your Information

We use collected data to create and manage your account, process deposits and withdrawals, verify your identity and age, prevent fraud, and comply with responsible gambling obligations. Your information also helps us personalise promotions, improve site functionality, and communicate important updates about your account. Data may further be used for internal analytics to understand how players interact with our games and services.

Cookies and Tracking Technologies

Dolphin 88 uses cookies, pixels, and similar tracking technologies to remember your preferences, keep you securely logged in, and analyse site traffic patterns. These technologies also support marketing efforts, allowing us to measure the effectiveness of promotions and tailor advertising to your interests. You can adjust your browser settings to limit or block cookies, though doing so may affect certain site features.

Analytics and Performance Tracking

We work with analytics providers to monitor site performance, identify technical issues, and understand user behaviour across our platform. These tools collect aggregated and pseudonymised data, such as page views, session duration, and navigation paths. This information helps Dolphin 88 refine game offerings and improve the overall user experience.

Sharing Data with Third Parties

We share personal data with trusted third-party processors, including payment processors, identity verification providers, cloud hosting services, and marketing partners, solely to support the operation of our platform. These parties are contractually obligated to protect your data and use it only for the specific purposes agreed with Dolphin 88. We do not sell your personal information to unrelated third parties for their independent marketing use.

Account Data and Security

Your account data, including transaction history, betting activity, and verification records, is stored securely using industry-standard encryption and access controls. Access to this data is restricted to authorised personnel who require it to perform their duties, such as customer support or compliance reviews. Dolphin 88 retains account information for as long as necessary to meet legal, regulatory, and operational requirements.

Your Privacy Rights

You have the right to request access to the personal data Dolphin 88 holds about you, ask for corrections to inaccurate information, or request deletion of your data where legally permissible. Certain information, such as records required for regulatory compliance or fraud prevention, may need to be retained even after an account closure request. To exercise these rights, you may contact our support team through your account dashboard or designated privacy contact channel.

International Data Transfers

As Dolphin 88 may use service providers located outside Australia, your personal data could be transferred to and processed in other jurisdictions. We take reasonable steps to ensure that any such transfers maintain an appropriate level of data protection consistent with this policy. Where applicable, safeguards such as contractual data protection clauses are used with international processors.

Updates to This Privacy Policy

Dolphin 88 may revise this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised effective date, and continued use of our services after such changes constitutes acceptance of the updated policy. We encourage users to review this page regularly to stay informed about how their data is handled.